Peter Thompson

The purpose of this report is to assess the work performance of Peter Thompson, who is currently being considered for promotion.

  As regards customers relations, he is usually polite and cheerful; has rarely been the subject of customers complaints. He is also helpful and sociable; has a good approach when dealing with customers. There have, however, been times when he has been rather aggressive, although this is not his usual manner.

   In connections with staff relations he has recently been assisting with the training of new personnel; has been the staff representative as well, so he knows how to deal with difficulties. In addition to being highly motivated, he also motivates other employees. On the other hand, he can be stubborn and will stop at nothing to persuade others he is right. He is respected and popular with the staff; works well with other people.

   In my opinion he would be valuable addition to management team; he not only knows all levels of business, but also relates well to other staff members. To sum up, he is an excellent candidate for promotion.